Frequently asked questions

Find answers to our most frequently asked questions below. If you can’t find what you’re looking for please contact us and we’ll get in touch with 24 hours.

What is TRYBEBOX?

TRYBEBOX is a Merch and Gifting platform that helps African creators sell custom merchandise without handling inventory, printing, or delivery. Creators design and list products, and we take care of the rest. Creators can also receive gifts and raise funds for special projects using TRYBEBOX.

How does TRYBEBOX work?
  • Sign up and create your store.
  • Upload your designs and customize merch.
  • Share your store link with fans.
  • Fans place orders, and we handle printing and delivery.
  • You earn a profit on each sale!
Does it cost anything to join TRYBEBOX?

No, signing up and creating a store is completely free. You only make money when you sell merch!

What kind of products can I sell?

You can sell t-shirts, hoodies, mugs, phone cases, tote bags, and more. We’re constantly adding new products.

Can I customize my store?

Yes! You can add a profile picture, bio, and banner to personalize your store and make it match your brand.

Who handles printing and shipping?

TRYBEBOX takes care of everything—from printing to packaging and delivery. You just focus on promoting your store.

Where do you ship to?

We currently deliver to multiple locations across Africa and select international destinations. Check our shipping policy for more details.

How much money can I make?

You set your own profit margin for each product, so your earnings depend on how you price your merch and how many sales you make.

How and when do I get paid?

You receive your earnings directly into your account based on our payout schedule. Payments are processed after orders are successfully delivered.

How do I promote my TRYBEBOX store?

Share your store link on social media, YouTube, and other platforms. Engage your audience with promotions, giveaways, and exclusive merch drops.

What happens if a customer has an issue with their order?

Our customer support team handles all order-related issues, including returns, refunds, and shipping concerns.

Can I sell digital products on TRYBEBOX?

Currently, TRYBEBOX focuses on physical products, but digital product sales will be available soon.

How do I get started?

Simply sign up for free, create your store, upload your designs, and start selling!

👉 Join TRYBEBOX today and turn your creativity into cash!